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Last Updated: 11/20/2019

We reserve the right to update any of the policies on this page at any time. If you have purchased a tour prior to the date mentioned above, then the policies that were in effect on the date of purchase will be honored.

Payment Policy

We currently accept Visa, MasterCard, and PayPal payment options online.  All credit card details are collected using an SSL secured server, with proper encryption so that financial details cannot be compromised.

Refund Policy

Private/Custom Tour Deposits and Gift Certificates are NOT refundable after purchase. A Public/Featured Tour may be refunded within 48 hours of purchase as long as the purchase is made at least 2 weeks prior to the tour.  See the cancellation policy on how you can request a gift certificate code in the event you are not able to attend a tour.

Cancellation Policy

Public/Featured Tours: Tickets may be canceled up to 1 week prior to any tour for any reason. If your cancellation is received prior to the deadline date noted above, then you may be issued a gift certificate code that can be used on a future public or private tour.

Private/Custom Tours: Once a tour has been scheduled it cannot be canceled. Should the organizer proceed to cancel the tour, they forfeit their deposit and anyone who has paid for a tour will be issued a Gift Certificate Code that they can use on any future tour.

Privacy Policy

We respect your privacy. Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or e-mail us.